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ReCaptcha not working

I’m not sure what the deal is but the captcha “feature” on the reset password and contact pages does not work. I’ve tried several browsers, cleared caches, re-installed operating systems, performed rain dances and séances and still am unable to reset a lost password or contact anyone. I had to create a new email account and join again as a new user. 

Is there a plan to address this or is just creating a new account the new fix for a lost password?